UK NARIC has launched a new training service – On-site Support, delivering tailored training and hands-on support to teams and small groups of staff at their own offices. Our new service was launched in Wales, with the first subscriber member requesting a support day being Swansea University. The training was delivered at the beautiful Singleton Abbey (pictured) on Swansea’s campus. 20 staff from Swansea’s undergrad admissions, postgrad admissions and marketing teams took part in a tailored day that included Tier 4 compliance and ensuring best practice in counterfraud measures. Feedback was positive:
“Pleasant, easy going instructors delivering at a level that was easy to understand”
“Examples of actual documents were helpful”
“Tier 4 Compliance – importance of recording and keeping records of evidence of qualifications and any guidance notes relating to them”
“Be vigilant when checking applications”
On-site support days can be completely tailored and customised to suit particular needs. A series of ‘Fast Modules’ on core topics has been developed which serve as building blocks for a day’s programme, but these can be also be flexed and tailored to suit requirements. For information on UK NARIC’s training solutions or updates on our latest schedule of half day workshops and full day seminars, go to our website.
‘I didn’t know fraud was so common, so widespread’ – that’s the comment UK NARIC hears again and again from the university and college staff who attend its fraud workshops and seminars.
UK NARIC has been running its fraud training for over eight years – so we have trained a lot of staff from HE institutions. And in that time, we have had to develop the training year-on-year, because fraud has definitely become more common, and the fraudulent techniques adopted have become more elaborate.
The rise in numbers of international applications has increased the challenge for admissions staff – there are more applications to be sifted and checked, and from a greater variety of places, so staff have to learn and become familiar with an ever-wider array of qualification certificates and ID documents.
UK universities and colleges are in an uncomfortable position at the immigration front line. Due diligence on applications has to be completed, and the evidence and audit trails all have to be there, to justify decisions taken and to demonstrate to the Home Office auditors that robust systems are in place.
Establishing with certainty the identity of an applicant is first base. Fake ID documents are a growing problem, but so too are genuine documents obtained illegally. Check across all documents supplied looking for discrepancies in the name and in age/date of birth. Any changes in name, eg due to marriage, should of course be supported by the necessary further documents – marriage certificates etc.
Be aware that there is a growing trade in fake EU passports – a popular choice as these give entry to any EU country without a visa. You will need to learn passport security features and check that documents have all of these. Some inexpensive equipment will help – most security features can be checked with a magnifying glass and a black light (UV-A lamp).
Social media can be a useful help to you. Check on a person’s ‘web imprint’. Do their Facebook posts match their claimed age and educational history? Do locations match – during their claimed years of study, have they been posting online from the university town you would expect? Facebook and other social media image uploads can also help with checking passport photos.
The next stage is to check if the certificate is genuine. If you are receiving a good number of international applications, you can and should build a library of certificates over time, to act as a live reference base against which incoming certificates can be compared.
Check certificates for all the obvious things first – all spelling should be correct; check all alignment – are type and graphics all properly centred and is everything straight? Check that dates are rendered correctly and that they make sense in terms of the qualification. A more advanced level of checking would be to examine the signatures on the degree certificate – not only that the signature matches the genuine signature for the person named, but also that the Vice Chancellor or Principal named is correct in terms of the date of issue of the document.
Print quality is not always a good guide to genuineness. Some recognised and well-established institutions in developing countries issue degree certificates that are not especially ‘well printed’. But type and graphical alignment will still be accurate.
Steve Miller, May 2015 This post was originally published on The PIE News Blog.
The Graduate Market in 2014, a study of graduate vacancies at the country’s leading employers, has highlighted that employers are increasing their graduate intake by nearly 10% in 2014. Despite a dip in recent years, firms such as investment banks, law firms and the public sector are likely to see a sharp increment in applicant’s this year; holding both domestic and international qualifications.
Each recruiter has their own requirements, with a 2:1 and ABB frequently being required at bachelor and A levels respectively. This is obviously simple to regulate when an applicant has qualifications awarded within the UK, but how do employers ensure that these benchmarks are consistent across all applicants – how do they guarantee that applicants educated in countries such as Nigeria, India and China are held to a comparable standard?
UK NARIC has seen a sharp increase in communication with graduate employers over the last 12 months. The majority of our conversations have been with HR Managers hoping to ensure that they are providing a consistent message to all applicants; aiming to stand behind UK NARIC information when decisions are questioned by the applicant.
As a result of this the International Grade Comparisons database was developed in 2013. Recruiters have been able to ensure consistency in grade equivalences from over 40 key feeder countries to the UK, with further consultation ensuring that an additional 20 countries will be added to the database in 2014.
The next step has been for recruiters to ask UK NARIC for help in streamlining their application systems; by providing data to support the application procedure recruiters have been able to ensure that applicants were signposted to appropriate jobs and the selection process has been made more efficient in terms of reduced unsuitable applicants.
We’d be interested to hear from any graduate recruiters in the hope of further discussing challenges, such as what has been mentioned above, as we continue to work towards providing information which is relevant and useful to all sectors. Please do get in contact (firstname.lastname@example.org) should you have any thoughts, suggestions or questions about the above information or UK NARIC as a whole.